I can't log in! What should I try?

Kent, Deborah -

There are several things that you can try to resolve the issue:

  • On the Login page, check to make sure that the Log Into... field reads, d158 (and not "This computer")
  • Confirm that the network cable (looks like a telephone cord) is firmly into the computer jack at one end and into the wall jack a the other.
  • If there are numbers in your password and you use the keypad on your keyboard, be sure that the NumLock button is active on your keyboard.
  • If you aren't sure of your password, call the Help Desk line at x 6180 so that one of our staff members can reset your password to your ID number.

If none of these steps help, please call the Help Desk line at ext. 6180.

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